Contact Us

FAQ

Are you a manufacturer or a trader?

 

Sungrow is a professional Chinese sheet metal manufacturer, we specialize in the design and manufacture of custom sheet metal parts fabrication and sheet metal prototype, ISO 9001:2015 & IATF 16949:2016 certified, providing a full range of sheet metal parts fabrication solutions and technical support .We are not a trader, all products are done in our in-house factory, we have a reliable supplier of surface treatment, heat treatment, and standard parts to support us, and we can provide you with economical sheet metal manufacturers ex-works prices.

 

 

Do you have your own factory?

 

We have our own sheet metal fabrication factory, welding workshop, laser cutting workshop, and precision CNC Machining workshop, with a total area of more than 5000 square meters, with 8 technical engineers, 36 skilled workers, 8 quality engineers, and a professional English sales team. 

 

 

Can I sign a non-disclosure agreement for my product design?

 

Of course, we keep all the customer's information confidential, sign a non-disclosure agreement, our factory will not allow unrelated personnel to enter without authorization, your product design and patented technology will be protected by us.

 

 

I have only one idea and no design files. Can I customize metal parts?

 

Yes, we have rich manufacturing experience and technical knowledge, can draw professional design files (including: STL/STEP/IGES/PDF/CAD, etc.) according to your ideas, and provide you with free manufacturability solutions. Actively help you optimize product design, reduce costs, and make your product design more dynamic in the sales market.

 

 

How to ensure the quality of the product?

 

From raw materials to finished packaging, we will provide you with reliable quality inspection reports and photos at any time. If you need an authoritative third-party inspection report, we can also actively cooperate to ensure that you will receive high-quality products.

 

What are the payment terms?

 

Payment terms are flexible for us in accordance with specific conditions. Contact us for negotiation.

 

 

Why is your offer not the lowest?

 

Our quotations are all factory quotations from manufacturers, and all manufacturing costs and labor costs are traceable. We all use the raw materials of authoritative manufacturer brands, refuse to cut corners, and all products are subject to our quality control.While there are plenty of small businesses that offer you a very low price, the quality can be at risk.What your project needs more is the guarantee of high-quality products and on-time delivery, not high-risk.

 

 

Only a small quantity is required, what is the MOQ?

 

We do not set a minimum order quantity. Whether you need a small amount of prototypes or large quantities, we will treat you equally and provide you with a full range of manufacturing services and technical support.

 

 

How to guarantee on-time delivery of products?

 

We will develop a detailed production plan, every point in time will be practically verified, and all processes are under our monitoring to ensure on-time delivery of high-quality products, (Except for the influence of force majeure factors). Once there is a signal of delay, we will organize more production capacity to ensure on-time delivery.